Terms of Service
These terms govern your use of the ANZHI HOUSE website and any order you place with us. By browsing the site or placing an order, you agree to them.
1. About us
This website is owned and operated by Anzhi Yule (Guangzhou) Interactive Entertainment Co., Ltd., registered at Room 2804, No.8 Dingxin Road, Haizhu District, Guangzhou, China. In these terms, “we”, “us” and “our” refer to that company; “you” refers to the visitor or customer.
2. Use of the website
You may browse the site and place orders for personal, non-commercial use. You agree not to misuse the site, interfere with its operation, attempt to access administrative areas without authorisation, or use automated tools to scrape content or pricing.
3. Products and descriptions
We describe each piece as accurately as we can, including materials, dimensions and care instructions. Natural materials vary in grain, tone and texture, and screens render colour differently, so small variations are not defects. Measurements are approximate within normal manufacturing tolerances.
4. Pricing
Prices are shown in US dollars and include applicable duties for standard destinations unless stated otherwise at checkout. We may change prices and withdraw products at any time. If a price is listed incorrectly, we will contact you before charging and you may cancel the order.
5. Orders and acceptance
Submitting an order is an offer to buy. Our order confirmation email acknowledges receipt but is not acceptance; acceptance occurs when we confirm dispatch. We may decline an order where stock is unavailable, where we suspect fraud, or where there has been a pricing or description error. If we decline, any amount already paid is refunded in full.
6. Payment
Orders are held for 48 hours pending payment. A secure payment link is sent by email after checkout. We do not store full card details on our servers. If payment is not completed within the holding period, the order may be cancelled and stock released.
7. Shipping and delivery
We dispatch within two business days of cleared payment. Delivery estimates are provided by carriers and are not guaranteed. Risk passes to you on delivery. If a parcel arrives damaged, contact us within 7 days with photographs so we can arrange a replacement. See our Refund Policy for details.
8. Returns
Unused pieces in their original packaging may be returned within 30 days of delivery. The full terms, including exclusions, are set out in our Refund Policy, which forms part of these terms.
9. Intellectual property
All text, photography, illustrations, product designs and the ANZHI HOUSE name and marks are owned by us or licensed to us. You may not reproduce them for commercial use without written permission. You retain ownership of any review you write but grant us a non-exclusive licence to display it on this site.
10. Reviews and user content
Reviews must be based on a genuine purchase and must not contain unlawful, misleading or abusive material. We may remove content that breaches these rules but do not edit reviews to change their meaning.
11. Limitation of liability
To the extent permitted by law, our liability arising from any order is limited to the amount you paid for the affected piece. We are not liable for indirect or consequential losses such as lost profit or lost opportunity. Nothing in these terms excludes liability that cannot be excluded by law, including for death or personal injury caused by negligence.
12. Governing law
These terms are governed by the laws of the People's Republic of China. Disputes will be submitted to the competent courts of Guangzhou, without prejudice to consumer rights you may have in your country of residence.
13. Changes
We may revise these terms from time to time. The version in force when you place an order applies to that order. The date at the top of this page shows the latest revision.
14. Contact
Anzhi Yule (Guangzhou) Interactive Entertainment Co., Ltd., Room 2804, No.8 Dingxin Road, Haizhu District, Guangzhou, China. Email anzhiyule@outlook.com. Telephone 18588889725.
Company details
Legal entityAnzhi Yule (Guangzhou) Interactive Entertainment Co., Ltd.
Registered addressRoom 2804, No.8 Dingxin Road, Haizhu District, Guangzhou, China
Telephone18588889725